Shipping Policy

1. Order Processing

All orders are carefully inspected, packaged, and dispatched within 1–2 business days of order confirmation. During peak seasons, processing may take up to 6 business days.

2. Shipping Destinations

We currently ship exclusively to Australian addresses.

3. Shipping Options & Rates

  • Standard Shipping
    • A$7 per order
    • Estimated Delivery: 7–10 business days from dispatch
  • Express Shipping
    • A$12 per order
    • Estimated Delivery: 3–5 business days from dispatch
  • Free Standard Shipping
    • Enjoy complimentary Standard Shipping on all orders over A$99 (after discounts).

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number to follow your delivery.

5. Duties & Taxes

All prices include GST. No additional customs duties apply within Australia.

6. Address Accuracy

Please ensure your shipping address is complete and correct. BOLD is not responsible for delays or undelivered items due to incorrect address information.

7. Lost or Delayed Packages

If your package appears lost or is delayed beyond the stated delivery window, please contact us at info@boldbrand.au. We’ll coordinate with the courier and keep you updated.

8. Contact Us

For any other shipping inquiries, feel free to reach out at info@boldbrand.au.